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Code Of Ethics
Mortgage Industry Association of Australia
We the Members of Mortgage Industry Association of Australia
(MIAA) set out this Code of Ethics outlining the minimum ethical
standards to be maintained. By adhering to the Code of Ethics we
believe that we will:
- Safeguard the reputation and standing of MIAA and its Members;
- Provide Consumers with a high level of confidence and trust in the mortgage broking industry, and thereby;
- Raise the profile and business of all Australian mortgage brokers.
To act with Honesty and Integrity at all times
This will extend to
representations made in advertising, commissions received, all
communications, advice provided and customer applications. This will
ensure that the best interests of both the customer and financial
institution are always upheld.
To comply with all Laws and Regulations relating to the Mortgage Industry
To maintain a current understanding of and adherence to all laws and regulations as they pertain to the finance industry.
Conflicts of Interest
In each professional assignment undertaken, a Member must both
be and be seen to be free of any interest, which is incompatible with
the best interests of the customer. This will extend to both product
advice and commissions received. Substantiation of any recommendation
will be freely provided to the customer.
To maintain Confidentiality in all dealings
Through adherence to the above, professional conduct will be maintained at all times.
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Glenmore Park, Silverdale, Mulgoa, Wallacia, Luddenham, Orchard Hills,
Cranebrook, Emu Plains, Blue Mountains, Wenthworth Falls, Glenbrook
Address: Level 1, 46 Station Street, Penrith NSW 2750
Phone: (02) 4722 3637 Fax: (02) 4722 3617
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